Refund policy

Every grind·yssey shirt is printed for one order, after you place it. Because nothing is made in advance, we handle returns differently from a store that holds stock.

What we replace or refund

If your shirt arrives damaged, defective, or is not the item you ordered, that's on us.

Email care@grindyssey.com within 30 days of delivery.
Include your order number and a clear photo of the problem.
We will send a replacement or refund you. You don't need to send the item back.

What we can't accept

We can't take returns or exchanges for a different size or colour, or for a change of mind. Please check the size guide on the product page before you order.

Small variations are normal for a printed tee and are not defects: print placement up to 0.5 in off centre, and measurements within 1.5 in of the size guide.

Lost packages

If your order has not arrived 30 days after it shipped, check the address on your confirmation email and ask your local post office. Then email us within the following week. If it is lost, we will send a new one.

Wrong or incomplete address

If a package comes back to us because the address was incorrect or incomplete, we can reship it at your cost or give you a partial refund.

Cancellations and changes

Orders go to print soon after checkout. If you need to change or cancel an order, email us straight away. Once printing has started we can't change or cancel it.